From Knowledge@W. P. Carey comes a report that the Amazon Kindle was the “darling of the Smart Services Summit” recently hosted by Qualcomm in San Diego.

First, the article defines “smart services” as a term that “covers the field also know as M2M, which means machine-to-machine communications to some or machine-to-man communications to others.” But wait . . . there’s more: the term “also refers to the customer focus and strategy that transforms technology into a solution.”

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